Facility Management: Coordinated and led a successful relocation of the Service Center to a new facility, ensuring a seamless transition. • SAP Implementation: Managed the smooth implementation of SAP for the region, minimizing operational disruptions and maximizing efficiency. • Supplier Management: Spearheaded collaborative relationships with external suppliers, ensuring a smooth flow of materials and services. Played a key role in supplier selection processes, evaluating and onboarding vendors that aligned with quality standards and company requirements. • Continuous Improvement: Initiated and completed several continuous improvement projects, including waste segregation. • Contract Management: Implemented new contract management process, successfully aligning over 500 historical contracts with the updated procedures. • Customer Satisfaction: Consistently met customers’ Key Performance Indicators (KPIs), demonstrating a commitment to client satisfaction. • Performance Excellence: Demonstrated continuous excellent performance exceeding management expectations since 2019, showcasing a sustained commitment to excellence, resulting in the promotion from Commercial & Service Coordinator to Commercial Manager in February 2024.

Overall Responsibility for facilitating the efficient, effective and secure management of all document of the company; working out the proper document management system; overall responsibility for EDMS implementation project (plannning, training, deployment and post service maintenance)

• Accountable for the success of the Document Management activities and deliverables in accordance with the agreed schedules, KPI, milestone and cost, focused at aiding project goals and objectives. • Communication/liaison with Project Management & Team, Client and Sub-Contractors and resolving problems & issues relating to documentation, information and data. • Ensuring consistent and common appropriate functional training and development programs are provided for all resources in support of Project operational needs. • Communicating regularly with Document Management employees by use of briefing sessions to share knowledge, best practices and lessons learned. • Supporting and ensuring the correct deployment and utilization of Document Management system, e.g IPMS (in-house system), Supplier Management, Documentum, etc. • Management of document management team. • Managing operational prioritization of the document management team.

Reporting to Head of Information Management and with a Document Controller under direct report • Act as focal point to central EP IMIS organization • Co-ordinate/facilitate the implementation of IMIS Information Management systems processes and procedures within Offshore Engineering and HUC Up and Installation Department of Agip KCO (Kashagan) • Act as focal point for training requirements and interrogation of IMIS system (both for AKCO personnel and Execution Contractors) • Ensure procedures and schedules are adhered to audit role • Ensure that all procedures processes and systems specifically data collection and review are effectively implemented and adhered to • Liaise with Execution Contractors (make sure they are competent to work with IMIS and IMIS Documentum and fully understand the procedures and schedules) • Liaise with Contract Holder ad Package managers for preparing the Document requirements Schedules, Distribution Matrices for new contracts • On the Contract Close out provide the Contract Holder and Contract Admins the status of the Documentation Activity, ensuring that the Execution Contractors fulfill their requirements from the Documentation side (Final Documentation Submission, MRB, TOM and Russian translation) • Ensure that Documentation in IMIS is up to date and the documents are submitted as per the procedures and standards of the Company • Be the focal point for IM issues when there is an audit on the contract Achievements: • Cleaned up all documents under review since 2004, identifying those not required for the project and arranging their voiding (1000+) • Arranged voiding of all historical P00 documentation (300+) • Identified several documentation problems, analyzing them and fixing the issue (documents metadata and content mismatching, RLMU documentation issues, etc) (2000+)

Reporting to IMIS Manager • Interface with all system users and functional teams including all remotely located members in Kazakhstan, Italy, UK and all over Europe • Act as first line support for general technical issues, training requirements and interrogation of IMIS system escalating to Functional groups where required • Analyse users’ requirements; identify necessary needs and requesting access into the IMIS System for their activities on the project • Manage and produces reports in the IMIS system and as required on the project. • Ensure effective communication is maintained between the IMIS team and the 1700+ system users including third party suppliers/contractors, project managers and AgipKCO staff. • Build strong relationship across all levels to ensure Service Level Agreement (SLA) is met. • Using project system tools and application software to provide reports and support, in the corporate call tracking systems (GSAF, GSS, Get IT and SAP). • Ensure IMIS is functioning according to requirements, trouble shooting where required• • Team Review of existing processes in order to improve controls and efficiency of IMIS • Testing of in-house scenario analysis system improvements. Achievements: • developed numerous Work Instruction around AskIMIS activities, streamlining and improving quality of AskIMIS performance • developed and maintained separate lists for EC/non-EC users, which helped to issue targeted communication to non-EC users when there were problems with the IMIS affecting them • cleaned-up Interface Management security matrix, resulting in simplified and easier to manage matrix, and then improved off-boarding procedure to better manage access to Interface Mgmt • improved IMIS license reporting tool, reducing report processing time from 3-4 days to just few hours

Overall Responsibility for facilitating the efficient, effective and secure management of drawings and documents (both Onshore and Offshore Engineering and Supplier documentation) using Integrated Management Information System (IMIS) - classification, storage, retention and disposal of hardcopy and electronic documents/records. This includedand not limited to: • Coordinating the timely return of document deliverables to contractors. • Assisting team members locate documents within IMIS • Ensuring documentation revisions are captured formally in IMIS • Providing status reports of deliverables to managers • Providing a focal point for all documentation issues • Coordination of formally capturing redline mark-ups • Controlling the transmittal of all contractual correspondence to ensure traceability • Liaising with IMIS Coordinators

Overall Responsibility for facilitating the efficient, effective and secure management of drawings and documents - classification, storage, retention and disposal of hardcopy and electronic documents/records. This included and not limited to: • QA/ QC Auditing of all documents to Company Standards • Document numbering, registration and issuing out to sub-contractors, design teams and site teams • Tracking and following up document review progress • Ensuring that all documentation, drawings and specifications were up to date and at the correct revision • Ensuring correct procedure format/template, number and revision is being used on all documentation, drawings and correspondence • Mentoring & Training Office Assistants and External Contractor personnel in DCC Procedures • Maintenance and Customization of in-house Document Database System • Archiving of Project Documents • Liaison with Project Engineering Departments to develop processes to resolve bottlenecks in the Document Management process and to maximize the potentials of the overall system • Day to day administrative tasks such as ordering consumables, scanning and managing electronic filing systems • Being the single point of contact involved daily with all members of Contractor, Project and Design teams

Written translation of technical documentation of vehicles, information letters, correspondence between the departments, procedures, job descriptions, reports, requests, minutes of the meetings; verbal translation at Defensive Driving Courses, meetings; operate the filing system; update information on the web page; weekly requests for bag meals, drinks & janitorial supplies; Bus /Train requests for the Department staff, Housing Reservations. Issue overtime prikazes, prikazes for a leave and other HR documents.

Trilingual translator for Department manager and Heavy Ops Supervisor; receive and facilitate HDV requests; schedule HDV Preventive and Corrective maintenance; HDV dispatching, trip sheet issue; submit daily, weekly and monthly reports (financial, equipment availability, etc.); complete HDV Drivers crew change schedule; operate filing system; submit weekly requests for bag meals, drinks and janitorial supplies; Bus/Train requests for Heavy Ops Personnel, Housing Reservations.

Переводчик-Референт (английский и немецкий языки), Специалист

KBR, Time Management

KBR, Effective Communication

KBR, KBR Inc, Managing Self & Others workshop

KBR, An Introduction to Project Management course (PMBOK)

KBR University, KBR Inc, Understanding Self & Others workshop

IELTS, Score 7.5