- Transformed the business from vape products to hookah direction. - Developed and implemented a phased transition plan, tracking each stage's progress. - Created an assortment matrix and optimized the supply chain process. - Optimized internal business processes for increased efficiency. - Introduced reporting systems using Excel and PowerBI for better data analysis. - Reduced costs by optimizing budget items. - Brought the business to breakeven point and ensured profitability.

- Ensured product quality representation according to company standards and strategy in Western Kazakhstan. - Made recommendations on the effectiveness of promotions and programs in both retail and wholesale channels. - Communicated with the distributor: developing mutual business plans, goal setting, developing clear KPIs for mutual growth. - Responsible for achieving annual financial targets, trade expenses/investments, and performance targets for Western Kazakhstan. - Hired, retained, and developed employees. - Created a highly efficient and engaged team. Achievements: - Eliminated channel leaks in 2020/2021. - Optimized R2M in 2021. - Successfully changed R2M in 2022, smooth transition of the Western territory to another distributor. - Increased sales volume year over year.

- Achieved company sales targets. - Risk analysis and development of solutions to mitigate them. - Developed B2B motivational programs. - Developed mechanics for product promotion and sales retention/increase. - Controlled investments and sought cost optimization opportunities. - Managed the work of the sub-channel "active wholesalers".

- Worked with the distributor. - Managed a team of 6 merchandisers in the Akmola region. - Remote team management. - Motivated and developed team members. - Optimized routes. - Analyzed and developed the assigned territory. - Achieved business objectives on time. Communicated with key clients. - Negotiation. Achievements: - Increased sales in category A. - Optimized the wholesale channel.

- Communicated with distributor operators. - Processed daily sales data, data collection and processing, SQL server uploads, report preparation. - Weekly analytics. - Monthly reporting. - Developed marketing IT systems. - Coordinated product quality to the end consumer. - Supported and developed trade marketing programs. Achievements: - Pioneered the implementation of PowerBI in several company departments.

- Achieved monthly sales targets. - Conducted shelving procedures, placed products on shelves and stands. - Controlled contract terms compliance regarding price, availability, and product representation. - Ensured timely payments from covered networks to the distributor. - Managed and planned the work of 2 merchandisers.

- User support. - Monitored and ensured network security. - Network administration. - Supported and updated server and network equipment. - Administered the Optimum system (PDA). - Configured and administered IP telephony. - Participated in projects for the transition to Windows 7 and 10 OS, and Cisco IP telephony system. Achievement: - Best End Market in the CAEB region for the transition from Windows XP to Windows 7

- Gas station tech support, OS and software installation and configuration. - Ensured the smooth operation of equipment. - Help desk, structured cabling system installation, data exchange support. - Office equipment and software maintenance, user support. - Corporate network user administration, server monitoring. Achievement: - Implemented automated data exchange between the office and gas stations.

Economics, Applied Informatics in Economics