 Assisted troubleshooting incoming requests on technical issues  Handled walk-in and on- phone helpdesk requests  Development strong communication and customer – related skills

 Led project in connecting oil wells equipment and man camp to the local electric power substation  Made monetary assessment of labor and equipment expenses along with time period for project completion; payback assessment  Field trip to Zharkamys West - 1 Territory with a mission of collecting data on oilfield electric pumps  Designed type, distance of the transmission lines; planned the installation of power transformers, shunt reactors, circuit breakers

Managed project in IT department. Became proficient with systems and server equipment of the IT department. Data entry and server based storage documentation maintenance. Resolved incoming IT support requests and issues.

Electrical and Computer Engineering, Computer Engineering