- deal with telephone and email enquiries, using an email system (e.g. Microsoft Outlook) - photocopy and print various documents, sometimes on behalf of other colleagues - organize and store paperwork, documents and computer-based information - create and maintain filing and other office systems - keep diaries and arrange appointments - schedule and attend meetings, create agendas and take minutes - shorthand may be required to do this - book meeting rooms and conference facilities - liaise with staff in other departments and with external contacts - order and maintain stationery and equipment - organize travel and accommodation for staff and other external contacts

- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. - Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times - Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss - Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping - Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed - Take measurements for any needed alteration, assign price according to set price list, all the alteration book, and notify tailor of the amendments

- responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there. - The Sales and marketing team has a substantial influence on the profitability of the business. - Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Communicates reservation information to the front desk - Processes cancellations and modifications and promptly relays this information to the front desk. - Processes advance deposits on reservations. - Tracks future room availabilities on the basis of reservations and helps develop forecasts for room revenue and occupancy. - Helps develop room revenue and occupancy forecasts. - Prepares expected arrival list for front office use. - Assists in preregistration activities when appropriate

переводческое дело, Перевод и переводоведение