* Manage and assist staff to carry out daily activities, such as meeting with customers and other employees, discuss with them issues that concern them (eg. low salary, customers’ dissatisfaction with employees’ performance, etc.) * Report this issues to the Head of the Department, arrange meetings where these issues will be discussed and provide some possible solutions (eg. provide rewards to employees whose performance is on a high level, etc.) * Provide support to customers at the help desk through discussing document

Business Management and Marketing